How Domo turned employee feedback into a decade of family building impact

Domo is the agentic platform for the intelligent enterprise – connecting any data and building powerful tools that helps teams make smarter decisions. With a worldwide base of 850 employees, they approach innovation with intention and use insight to solve complex problems at scale. That same mindset shaped Domo’s decision to partner with Progyny in 2016 – at a time when comprehensive fertility and family building benefits weren’t yet mainstream.

For Domo, the decision wasn’t just about adding another benefit. It was about supporting employees through fertility treatment, family building, pregnancy, and reproductive healthcare decisions. A decade later, Domo remains focused on delivering what matters most: better outcomes, meaningful support, and a benefit experience designed to work in the real world.

a couple with a newborn baby and an inset image of a pregnant woman with her provider
150+
members supported
41
babies celebrated worldwide
$500K+
in total cost avoidance

Progyny Solutions Offered

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Fertility and Family Building

  • Preconception programming
  • Treatment and family building coverage
  • Integrated medication management through Progyny Rx

“Looking back at the origin of our partnership – we heard from employees who were struggling with infertility and didn’t feel supported by our company or health plan. We wanted to better understand how to drive outcomes and fill that gap.”

Madison McCord, Chief Human Resources Officer, Domo

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Meaningfully respond to employee needs

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Attract and retain
top talent

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Drive benefit equity
across borders

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Gain better insight into outcomes and data

“Progyny was one of the forefront leaders in this space, and being an early adopter was really meaningful to our benefits strategy.”

Madison McCord, Chief Human Resources Officer, Domo

Domo’s decade of outcomes reflects strong clinical performance and has led to a cost containment of over $500k. These outcomes exceed national averages and are tangible examples of life-changing impact for employees and their families.

More healthy pregnancies graph showing 18.7% higher pregnancy rate per IVF transfer and 12.3% lower miscarriage rate for Domo Progyny members versus the national average
More healthy babies chart showing 20.6% higher live birth rate and 32.3% lower retrievals per live birth rate for Domo Progyny members versus national average

Represents member usage of Progyny in-network providers from 6/1/2016 to 9/30/2025 1. Calculated based on the Society for Assisted Reproductive Technology, or SART, 2021 National Summary Report, finalized in 2024 | 2. Calculated based on CDC, 2022 National Summary and Clinic Data Sets, published in 2024.

+81
member Net Promoter Score
4.8
★★★★★
experience with Progyny
Customer speaking on the phone while holding a mug
You guys are awesome! This has been, by far, the best service experience I’ve had in a long time. Our advocate was very easy to work with and have been very patient with us as we try to figure things out. Thank you for making this a pleasant experience.

How does Progyny consistently improve the member experience? 

Progyny helps employers reduce fertility and maternity-related healthcare costs by improving pregnancy outcomes, reducing unnecessary treatment cycles, and lowering high-risk pregnancy claims.

How does Progyny deliver personalized support at scale? 

Each member is paired with a dedicated PCA and supported by human-centered technology. Together, they provide personalized guidance from preconception through pregnancy, postpartum, menopause, and beyond, recognizing that no two journeys are the same.

How does Progyny help CFOs manage cost and risk? 

Progyny is designed to function as a cost-trend lever, not an added line item. By shortening time to pregnancy, reducing treatment intensity, and lowering the incidences of high-risk maternity claims, Progyny helps organizations target the types of costs that have the greatest financial impact. 

Ready to redefine your organization’s benefits?

See how Progyny can help your employees achieve better outcomes while reducing costs.