How CHG implemented Progyny as a strategic advantage for employee wellness
CHG Healthcare, one of the nation’s largest healthcare staffing companies, employs more than 4,000 people. With a predominantly female workforce and limited fertility coverage, the CHG team faced growing employee demand for inclusive family building support. Partnering with Progyny helped them close this gap – delivering better outcomes, greater cost control, and enhanced support for women’s health in midlife.
Results at a glance:
Industry: Healthcare services
Headquarters: Midvale, Utah
Eligible members: 5,300
Prior fertility benefit: Dollar cap maximum benefit administered by carrier; restrictions and exclusions under carrier, including diagnosis requirement
Benefit Go Live: 3.1.2019
Progyny Solutions Offered
Fertility and Family Building
- Preconception programming
- Fertility preservation
- Fertility treatment coverage and integrated medication
- Adoption & surrogacy financial assistance
Menopause & Midlife Care
- Specialized menopause providers
- Hormonal and non-hormonal treatment plans
What goals did CHG hope to accomplish through their partnership with Progyny?
Mitigate high cost claims
Drive a culture of inclusivity
Provide premium member support
Attract and retain top talent
Why did CHG choose Progyny?
“We chose Progyny for their responsible approach in reducing the risk of multiples and high-risk pregnancies…When you look at other vendors in the space, Progyny is doing it the right way.”
Brittany Martinez, Director II, Benefits & Wellness
How has our partnership evolved?
What outcomes has CHG achieved since partnering with Progyny?
What do CHG members say about their Progyny experience?
Progyny has supported 630+ CHG members, achieving a+87 NPS. Almost half received the support they needed through in-house education and guidance, without moving on to treatment.
Progyny is lifechanging! It helped my dreams become a reality; I will forever be thankful for this company and the benefits they offer.
My PCA thoroughly explained everything. I left the conversation feeling supported and well informed. They go above and beyond.
Forever grateful to CHG and Progyny for giving us the little family we have always dreamed of.
I left my menopause appointment feeling heard, and motivated to take those next steps.
Frequently asked questions
Why did CHG choose Progyny as their women’s health and family building benefits provider?
CHG selected Progyny based on employee feedback and the need for comprehensive fertility, family building, and women’s health benefits. Progyny’s responsible approach helped reduce high-risk pregnancies and deliver better outcomes.
What results has CHG seen since offering Progyny benefits?
Compared to national average, CHG achieved a higher live birth rate (17.6%) and a lower multiples rate (83.6%). They also achieved $2.5M in avoided costs. Employees reported higher satisfaction and better health outcomes.
What support do CHG members receive through Progyny?
The Progyny model is built with members at the center. Each member is matched with a dedicated Progyny Care Advocate, a clinical expert who helps them navigate every step of their journey. This one-on-one guidance is paired with personalized digital tools, making it easy to stay connected, receive proactive support, and ensure members feel supported every step of the way.
How does Progyny provide cost control while improving outcomes?
Progyny is the only women’s health solution designed to deliver both superior outcomes and true cost savings. By negotiating rates with a broad network of top providers and using a utilization management program that ensures members receive the right treatment, Progyny helps employers reduce unnecessary costs. This model gives clients greater control and confidence in their healthcare spending, further reinforced by comprehensive performance guarantees.
Can Progyny benefits support diverse employee populations?
Yes, Progyny’s end-to-end benefits are flexible, equitable, and intentionally designed, allowing members to access the care and support they need. Progyny’s programs span:
- Trying-to-conceive and preconception
- Fertility, adoption, and surrogacy
- Pregnancy, postpartum, and return-to-work
- Parent and child well-being
- Menopause and midlife
Ready to redefine your organization’s benefits?
See how Progyny can help your employees achieve better outcomes while reducing costs.
Source: Represents member engagement with Progyny Care Advocates from 3/1/2019 – 6/30/2025, and usage of in-network providers from 3/1/2019-3/31/2025; calculated based on CDC, 2022 National Summary and Clinic Data sets, published in 2024.