Welcome to Progyny!
This checklist will help you get up and running with your benefit. Your Progyny Care Advocate (PCA) is always here to support you, personalize your experience, and answer any questions along the way.
1. Get going with your app (portal)
- Download the Progyny app from Google Play or the Apple Store, or log in to the Progyny portal on a computer.
- Locate your Member ID under “My Account.” You’ll share your Member ID whenever you schedule clinic and lab appointments.
- Find your Member Guide under “My Benefits.” It describes coverage details, your financial responsibilities, treatment authorizations, and more.
2. Understand financial responsibility
- We’ve partnered with leading menopause providers to support you with convenient telehealth visits.
- Learn about Smart Cycles. Smart Cycles are like a currency that bundles all the services, tests, and treatments you may need. This gives you and your doctor the ability to create a plan that’s right for you. Learn more about how Smart Cycles work.
- Understand your financial responsibility. Learn what you may owe for consultations, diagnostic testing, treatment, and medications. This varies based on your medical plan, so it may help to read details in your Member Guide. q Use the cost calculator to plan ahead. This tool will help estimate your out-of-pocket costs for treatment based on your medical plan’s cost-sharing design.
3. Let us help you find a provider
- Search for a clinic or provider. You have access to the highest quality specialists through the Progyny fertility network. Find a provider who’s a great match for you.
- Prepare for your first consultation. Learn what to expect at your initial fertility consultation, and reach out to your PCA for individualized guidance.
- Expect a confirmation statement. After your clinic requests an appointment authorization for you, you’ll get a confirmation statement from Progyny. Having this before the visit can help billing and treatment move along as expected.
4. Personalize your experience
- Contact your PCA with questions. Your Progyny team is here for you every step of the way. Message your PCA in your app or portal if you have a question.
- Tap into one-on-one clinical support. Your PCA will help connect you with a team of clinical educators with specialized fertility experience.
- Find answers to your questions. Explore expert education and resources on a wide range of topics in your member app or portal.
Everyone’s journey is unique. We hope these tips help you get started and feel supported in your path ahead.