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“Progyny is one of our most valued benefits because of the meaningful impact it has had on so many of our employees’ lives. Progyny’s fertility solution delivered results – and now that same consistent care is delivered to our members during pregnancy, postpartum, and through to menopause. This support goes beyond digital – it’s that human touch that’s so critical.”
– Lisa Wywoda, Head of Total Rewards – North America, Latin America, and Africa, Unilever

A decade of impact

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members supported
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babies celebrated
$ 0 M+
in total cost avoidance
“Digital tools is one form of support – it’s informational. But helping employees navigate what they’re going through in real time with human support is super important. That’s what Progyny offers.”
– Geeta Paraboo, Sr. Benefits Manager, Unilever
consumer-goods
Industry:
Consumer goods
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Headquarters:
Hoboken, NJ
employees
Employees:
120,000+
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Previous benefit:
$15k lifetime maximum through health plan
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Benefit go-live:
6.1.2016

Progyny Solutions Offered

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Fertility and Family Building

  • Preconception programming
  • Fertility treatment coverage with integrated medication management
  • Donor tissue purchase coverage
  • Adoption, surrogacy, and doula financial assistance
two women hanging out, one pregnant

Pregnancy and Postpartum

  • Proactive, clinically-led programming for prenatal and postpartum stages
  • Educational resources and support from experts such as IBCLCs and doulas
  • Return to work programming and support
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Menopause and Midlife

  • Unlimited support and education from dedicated in-house care advocate
  • Access to specialized clinical network of menopause-certified providers
  • Early symptom management, including access to hormone and non-hormone-based therapies

What goals did Unilever hope to achieve with a modernized benefit design?

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Drive inclusivity across parenthood and women’s health
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Improve team member and family well-being
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Reinforce leadership with best-in-class benefits

Why did Unilever choose to partner with Progyny?

"Fertility care is incredibly complex and stressful for employees. We partnered with Progyny to create a seamless, end-to-end experience that now supports people throughout their entire journey."
Lisa Wywoda, Head of Total Rewards – North America, Latin America, and Africa, Unilever
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What outcomes has Unilever achieved with Progyny?

Unilever’s decade of outcomes reflect strong clinical performance and have led to a cost containment of over $4M. Unilever outcomes consistently exceed national averages and are tangible examples of life-changing impact for members.  

More healthy pregnancies

Unilever Progyny members have 18.9% higher pregnancy rate per IVF transfer than national average

 

More healthy babies

Unilever Progyny members have 43.2% lower retrievals per live birth rate than national average

 

Fewer high-risk pregnancies and NICU visits

Unilever Progyny members have 73.7% lower IVF multiples rate than national average

 

How has Unilever and Progyny’s partnership evolved?

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2016

Fertility & Family Building launch

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2017

Immediate member impact

“My experience was excellent; I remain hopeful that this will be a positive part of my journey.”

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2018

2000+ member touchpoints supported

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2019

Benefit enhancement:

Progyny Rx; provides pharmacy guidance and seamless medication delivery

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2020

60+ clinics utilized nationwide

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2021

Benefit enhancement

Financial assistance for adoption and surrogacy, further supporting all paths to parenthood
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2022

$1M in total cost avoidance

across treatment, maternity, and medication savings
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2023

100+ babies celebrated

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2024

Benefit enhancement

Financial assistance for doula services, underscoring equity and maternal support

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2025

5 average interactions per member

with Pregnancy & Postpartum and Menopause & Midlife Care coach
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2026

10 years of partnership

with 690+ members supported

What do Unilever members say about their Progyny experience?

+80 Member Net Promoter Score 4.8 star rating experience with Progyny

Hear from Unilever Progyny members

"My [pregnancy coach] was very kind and thoughtful - I did not feel I was on the phone with an average customer service rep, it was much more than that. Very pleasant experience."
"My provider was very patient and answered every question I had with no hesitation! I am so happy to have a provider who was so helpful and explained this new process in a way that made sense to me."
"The level of details provided on the first call was way more than I expected. It actually gave me more confidence in the fertility and surrogacy processes. Looking forward to experiencing this journey with Progyny."
"Progyny gave us a path to build the family we dreamed of but could not create on our own. We are proud parents of two and will forever be grateful."

What's next for Unilever's partnership with Progyny?

Frequently asked questions

How does Progyny consistently improve the member experience? 

Progyny delivers verified, independently validated outcomes for every member - not a sample. Accountability is built into the model through transparent reporting and a decade-long track record of delivering measurable results. 

How does Progyny deliver personalized support at scale? 

Each member is paired with a dedicated PCA and supported by human-centered technology. Together, they provide personalized guidance from preconception through pregnancy, postpartum, menopause, and beyond, recognizing that no two journeys are the same.

How does Progyny help CFOs manage cost and risk? 

Progyny is designed to function as a cost-trend lever, not an added line item. By shortening time to pregnancy, reducing treatment intensity, and lowering the incidences of high-risk maternity claims, Progyny helps organizations target the types of costs that have the greatest financial impact.

Represents member usage of Progyny in-network providers from 6/1/2016 to 9/30/2025. 1 Calculated based on the Society for Assisted Reproductive Technology, or SART, 2021 National Summary Report, finalized in 2024. | 2Calculated based on CDC, 2022 National Summary and Clinic Data Sets, published in 2024.

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See how Progyny can help your employees achieve better outcomes while reducing costs.