A Patient Care Advocate
Patient Care Advocates (PCAs) are an integral part of a member’s fertility journey with Progyny, and we would like you to get to know them better. This week, we’re happy to introduce Xavier Figueroa, a Patient Care Advocate.
Name: Xavier Figueroa
What’s your background in healthcare/fertility? (Brief background)
I’ve had 25+ years in healthcare with more than 10 in the fertility and OB/GYN space.
What do you enjoy the most about being a patient care advocate?
I’ve seen so many people try to conceive, and as a Patient Care Advocate I enjoy the interaction and ability to provide support and guidance through the process.
What’s your favorite/best moment so far at Progyny?
Getting the positive pregnancy news and those baby pictures!
What does family mean to you?
Everything!! Every baby is a new addition to the world and opens a new chapter in a couple’s life.
Give one word to describe the impact you’ve made on a member’s life:
What’s a fun fact about you?
I’m a practical joker – I love comedy.
What’s the last TV series or movie you binge-watched?
Do you have any personal goals for this year?
To lose weight and get a nice tan this summer!