A Patient Care Advocate
Patient Care Advocates (PCAs) are an integral part of a member’s fertility journey with Progyny, and we would like you to get to know them better. This week, we’re happy to introduce Selena Campbell, a Patient Care Advocate.
Name: Selena Campbell.
What’s your background in healthcare/fertility?
I’ve worked in a genetics lab as a patient liaison and this was my first experience working with patients to ensure they understood what’s needed for a test, how to access it, and the results.
What do you enjoy the most about being a patient care advocate?
What I enjoy the most is acting as a support system for our members who have no idea where to start or what to do when it comes to the beginning of their fertility journey.
What’s your favorite/best moment so far at Progyny?
One of my members (the first one) telling me she’s pregnant!
What does family mean to you?
Family to me means, having my team and support system. Family isn’t just blood, I consider my closet friends my family because I know I can go to them for anything and everything.
Give one word to describe the impact you’ve made on a member’s life:
What’s a fun fact about you?
I was a band dancer in college – shout out to Delaware State University!
What’s the last TV series or movie you binge-watched?
Law & Order SVU.
Do you have any personal goals for this year?
My personal goal this year is to visit a few museums that I have had on my visit list for some time now: the main one specifically the National Museum of African American History and Culture in DC!