A Patient Care Advocate
Patient Care Advocates (PCAs) are an integral part of a member’s fertility journey with Progyny, and we would like you to get to know them better. This week, we’re happy to introduce Parawana Yasmin, a Patient Care Advocate.
Name: Parawana Yasmin.
What’s your background in healthcare/fertility?
I was pre-med my entire life – from research, volunteering in hospitals, grants, etc. I am currently applying to nursing school – fingers crossed.
What do you enjoy the most about being a patient care advocate?
It is so rewarding when at the end of the call the member tells me that what I’ve relayed to them makes sense – because all of this is complex. It makes all the time we spend, from learning the benefit to interacting with our members worth it.
What’s your favorite/best moment so far at Progyny?
Realizing the immense support system we have in our supervisory team.
What does family mean to you?
I’m a big believer that family doesn’t have to be blood. It’s genuine love and support you receive from people.
Give one word to describe the impact you’ve made on a member’s life:
What’s a fun fact about you?
If I never went into pre-med, I would’ve been a chef.
What’s the last TV series or movie you binge-watched?
Do you have any personal goals for this year?
To be more active and fit.