A Patient Care Advocate
Patient Care Advocates (PCAs) are an integral part of a member’s fertility journey with Progyny, and we would like you to get to know them better. This week, we’re happy to introduce LaTisha Maxwell, a Patient Care Advocate.
Name: Latisha Maxwell
What’s your background in healthcare/fertility? (Brief background)
I have a background in Women’s Health and for the past 2 years I been in the fertility industry.
What do you enjoy the most about being a patient care advocate?
The advocate part – I enjoy that! I love assisting my members.
What’s your favorite/best moment so far at Progyny?
My co-workers – it’s a joy coming into work every day.
What does family mean to you?
Family means the world to me. Anyone can become family – doesn’t have to be blood.
Give one word to describe the impact you’ve made on a member’s life:
Hope.
What’s a fun fact about you?
I’m ambidextrous.
What’s the last TV series or movie you binge-watched?
Black Panther.
Do you have any personal goals for this year?
To start Graduate School.